Guide

Kommo Workflow Automation

Ten battle-tested Salesbot and API automations for Kommo — with copy-paste JSON, triggers, and rollback tips.

10 min read Updated 2026-06-22

Recipe 1 — Auto-enrich on lead create

Trigger: lead_added. Action: POST to /enrich, wait for structured response, write a formatted note, tag by ICP fit. Total human time saved: ~10 min per lead.

Recipe 2 — Stall detector

Trigger: no_activity_7d in a mid-funnel stage. Action: notify AE + re-enrich for fresh signals. Prevents deal rot.

Recipe 3 — Auto-task after inbound reply

Trigger: incoming_message. Action: draft reply, create task assigned to lead owner, deadline +4h.

…and 7 more

Slack routing on hot signals, weekly digest, competitor mention alerting, duplicate merger, timezone-aware follow-up, birthday touch, and lost-deal resurrection. Every one has a copy-paste template inside KommoAi.

FAQ

Do I need Kommo Enterprise for these?

Nine out of ten work on Kommo Advanced. Only the multi-pipeline routing needs Enterprise.

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